International Shipping Policy

We proudly ship ANANT orders worldwide. Please review the following policy carefully before placing an international order.

1. International Order Confirmation

Once an international order has been placed and payment has been successfully confirmed, the order is considered final.

International orders are non-refundable and non-returnable. We perform strict quality checks before dispatch to ensure the product is packed and shipped in proper condition.

2. Order Cancellation

Any cancellation request after order placement is subject to the sole discretion of Anant Exports.

If a cancellation is approved, no cash/card/bank refund will be provided. The approved cancellation amount, if applicable, will be issued only in the form of:

  • Store credit voucher, or

  • Coupon code

The store credit or coupon can be utilized toward a future purchase from ANANT.

For cancellation-related queries, please contact us at info@anantexports.in.

3. Orders Under Production / Processing

Once an order has entered production, processing, stitching, customization, procurement, or any other preparation stage, it cannot be cancelled or refunded.

This applies even if the estimated dispatch or delivery date has not yet been reached.

As our products may be prepared specifically against an order, production or processing may begin immediately after order confirmation. Therefore, customers are requested to confirm all product details, sizes, colors, measurements and other requirements before placing the order.

4. Product Replacement / Alternative Selection

In certain circumstances, a selected product may become unavailable, discontinued, delayed, or otherwise unsuitable for fulfillment. In such cases, ANANT may contact the customer and provide an option to select a suitable replacement or alternative product.

Once a replacement or alternative product has been selected and confirmed by the customer, the order cannot subsequently be cancelled or refunded.

Any replacement will be processed as per the availability and terms communicated by our team.

5. International Shipping & Courier Partners

All ANANT orders are shipped internationally from our warehouses across India to the shipping address provided by the customer.

Depending on the destination, service availability and shipping requirements, orders may be shipped through ATLANTIC, DHL, FedEx, UPS or Aramex, or another suitable international logistics partner selected by ANANT.

Delivery timelines may vary depending on the destination country, customs clearance, courier operations, weather conditions, holidays and other circumstances beyond our control.

Tracking details will be shared once the order has been dispatched.

6. Customs Duties, Import Taxes & Additional Charges

International shipments may be subject to import duties, customs duties, taxes, VAT/GST, clearance charges, brokerage fees, remote-area charges, or other fees imposed by the destination country.

These charges are not included in the product price or shipping charges unless specifically stated otherwise.

Due to the nature of international customs procedures, we are unable to determine in advance whether customs duties will be charged or the exact amount that may be assessed.

If any additional customs duties, taxes, clearance fees or other charges are imposed on the shipment, the customer will be solely responsible for paying such charges.

7. Customs Clearance & Delivery

To make international delivery as convenient as possible, our logistics partners, including DHL, FedEx, UPS, Aramex and ATLANTIC, may assist with customs clearance and delivery of the shipment, subject to the destination country's customs regulations.

Where applicable, customs duties and other charges must be paid by the customer before delivery or when the shipment reaches the relevant customs checkpoint.

Once the applicable customs charges have been paid and the shipment is released by customs, the courier will proceed with delivery to the provided shipping address.

ANANT is not responsible for delays caused by customs clearance, unpaid duties, customs inspections, or other procedures imposed by the destination country's authorities.

8. Incorrect or Incomplete Shipping Information

Customers are responsible for providing a complete and accurate shipping address, phone number, email address and other required delivery information.

Any additional charges arising due to an incorrect, incomplete or changed shipping address, failed delivery attempts, re-routing, re-shipping, remote-area delivery or similar circumstances may be payable by the customer.

9. Delivery Delays

Estimated delivery timelines are provided for guidance and are not guaranteed.

International shipments may occasionally be delayed due to customs clearance, weather conditions, natural events, courier delays, operational disruptions, public holidays, incorrect recipient information, customs inspections or circumstances beyond ANANT's control.

Such delays do not make the order eligible for cancellation, refund or compensation.

10. Product Issues & Unboxing Video

Customers are strongly advised to record a continuous, clear unboxing video from the moment the package is unopened until the product has been completely removed and inspected.

The unboxing video may be required to validate any claim relating to damage, missing items, incorrect products or product-related issues.

Claims without appropriate evidence may not be accepted.

11. Quality Check Before Dispatch

Every order undergoes a quality check before dispatch. We take reasonable care to ensure that the correct product is packed and that the shipment is dispatched in proper condition.

Minor variations in color, appearance, embroidery, print, embellishment or finishing may occur due to photography, lighting, screen settings, fabric characteristics or the handcrafted nature of certain products and may not be considered a defect.

12. No Refund / Return for International Orders

All international orders are strictly non-refundable and non-returnable, except where ANANT expressly agrees otherwise in writing.

Placing an order on our website constitutes acceptance of this International Shipping & Cancellation Policy.

13. Customer Responsibility

By placing an international order with ANANT, the customer acknowledges and agrees that:

  • The order details provided at checkout are accurate.

  • International orders are non-refundable and non-returnable.

  • Cancellation after order placement is subject to ANANT's sole discretion.

  • Orders under production, processing or customization cannot be cancelled or refunded.

  • Approved cancellations, where applicable, will be issued only as store credit or a coupon code.

  • Any customs duties, import taxes, VAT/GST, brokerage or clearance charges are the customer's responsibility.

  • Customs-related delays are outside ANANT's control.

  • Additional shipping or re-shipping charges may apply in certain circumstances.

  • A replacement or alternative product selected and confirmed by the customer cannot subsequently be cancelled or refunded.

14. Contact Us

For any questions regarding international shipping, customs, cancellation requests or your order, please contact our customer service team:

Email: info@anantexports.in

We will be happy to assist you with your query in accordance with this policy.