1. What types of products do you offer?
At Anant Exports, we take pride in offering a wide range of ethnic wear that reflects the richness of Indian craftsmanship and tradition. Our collections feature everything from Chaniya Choli and Festive Kurtis to Palazzo Suits and Lehengas. We curate each collection to offer a blend of contemporary styles and classic designs.
Our signature items include:
Pure Khadi Cotton Chaniya Cholis: Ideal for traditional events, festivals like Navratri, and weddings. These feature hand-embroidered details, heavy Gamthi work, and unique designs like pocket lehengas and koti styles.
Sharara Suits: These suits are available in luxurious fabrics like real Georgette and premium silk, with intricate embellishments perfect for festive occasions.
Chikankari Kurtis: Offering delicate hand-embroidered Chikankari work on breathable fabrics, these kurtis are ideal for everyday elegance.
Each product is designed with attention to detail, ensuring that our customers get high-quality, authentic garments suited for various occasions, whether it’s for casual wear, festivals, or weddings.
2. Are your products customizable?
Yes, customization is an important service we offer at Anant Exports. We understand that ethnic wear often needs to be tailor-fitted to ensure the best look and comfort. Most of our products, including Lehengas, Chaniya Cholis, and Palazzo Suits, can be customized in terms of sizing.
For example, we offer products like the Viscose Rayon Chaniya Choli with a customizable waist up to 44 inches. The same applies to many of our blouses, which come with a margin for alterations. This allows our customers to enjoy a perfect fit, regardless of their body shape or size.
To request customization, simply mention your size preferences while placing the order or reach out to our customer service team. Please note that certain customizations might affect the delivery timeline, and personalized products are non-returnable.
3. How do I determine the correct size?
We want your shopping experience to be as smooth as possible, which is why we provide detailed sizing information for each product. Most of our products come in standard sizes such as M, L, XL, and XXL. Additionally, we list specific measurements like:
Waist, chest, and length for Chaniya Cholis and Lehengas
Palazzo and Dupatta sizes for suits and Kurtis
Customization options for larger sizes
We recommend referring to the size chart provided on each product page to help you choose the correct size. If you're unsure or need assistance, our customer service team is always ready to guide you through the process.
4. What are the shipping options?
We offer both domestic and international shipping to ensure that customers around the world can enjoy our products. Here’s how it works:
Domestic Shipping: For customers within India, we aim to deliver products within 3-7 business days, depending on your location.
International Shipping: We ship to several countries worldwide, including the USA, UK, Australia, Canada, and more. Delivery times for international orders may vary between 7-14 business days.
Once your order is shipped, we will provide you with a tracking number so that you can monitor the progress of your shipment. Additionally, all shipping information and costs will be clearly presented during checkout. For more details, please visit our Shipping Policy page.
5. What is your return and exchange policy?
We strive to deliver the highest quality products, but if you are unsatisfied with your purchase, we do offer returns and exchanges under specific conditions:
Damaged or Defective Products: If your item arrives damaged or with a manufacturing defect, please contact our customer service within 48 hours of receiving your order. We will either replace the item or offer a full refund.
Customized Items: Unfortunately, due to the personalized nature of custom-size orders, they are non-returnable. This includes products where you have requested custom measurements or design changes.
Standard Products: For non-customized items, we accept returns and exchanges within 7 days of delivery. Please ensure that the item is unused, in its original packaging, and with all tags attached.
Please review our full Return & Exchange Policy for more details and instructions on how to initiate a return.
6. Can I track my order?
Yes, tracking your order is simple and convenient. Once your order has been processed and shipped, we will send you an email or SMS containing your tracking number and the courier service details. You can use this number to check the real-time status of your package on our website or through the courier’s tracking platform.
If you face any issues tracking your order or require further assistance, our customer service team is available to help you at every step.
7. Do you offer international shipping?
Yes, Anant Exports proudly offers international shipping to numerous countries, allowing us to reach customers worldwide. Shipping rates and delivery times vary depending on your location:
For countries like the USA, UK, Australia, and Canada, shipping typically takes 7-14 business days.
Customs duties and taxes are the responsibility of the customer, and we recommend checking with your local customs office regarding any additional charges that may apply.
We ensure all international orders are securely packed to minimize the risk of damage during transit. You can rest assured that your products will arrive in excellent condition, regardless of where you're located.
8. How do I care for my ethnic wear?
The fabrics and intricate detailing of our ethnic wear require special care to maintain their beauty and longevity. Here are some general care instructions:
Dry Clean Only: For heavily embellished garments like mirror-work Lehengas, embroidered Kurtis, and Palazzo Suits, we highly recommend dry cleaning to preserve the delicate embroidery and embellishments.
Gentle Hand Wash: Lighter, everyday wear like cotton kurtis or simple Chaniya Cholis can be hand-washed with mild detergent. Be sure to wash dark and light colors separately to avoid color bleeding.
Following these care instructions will ensure your garments remain in excellent condition for years to come.
9. What payment methods do you accept?
We aim to make the shopping experience convenient by offering a variety of secure payment methods:
Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
Net Banking: Available for customers within India.
UPI Payments: Unified Payments Interface (UPI) is available for quick transactions.
Razorpay: For international customers, Razorpay is a preferred payment method due to its security and ease of use.
All transactions are processed through secure payment gateways to ensure your information remains safe.
10. Can I get help with bulk or wholesale orders?
Yes, we welcome bulk and wholesale orders for businesses, retailers, and event organizers. Whether you are looking for large quantities of Chaniya Cholis for a wedding or festive Kurtis for a special event, we offer competitive pricing for bulk purchases.
Please reach out to us through the Wholesale Inquiry form on our website or contact our customer service team directly to discuss your requirements.
11. How do I contact customer service?
We are committed to providing excellent customer service. If you have any questions, need assistance with an order, or would like to inquire about customizations, you can reach us through the following channels:
Email: support@anantexports.in
Contact Form: Available on our Contact Us page
Phone: Our customer support lines are open from Monday to Friday, 9 AM to 6 PM IST.
We strive to respond to all inquiries within 24 hours.
12. Do you offer gift wrapping or custom packaging?
Yes, we provide gift wrapping services for special occasions such as weddings, festivals, and birthdays. If you’re purchasing an item as a gift, simply select the gift-wrapping option at checkout. We’ll ensure your order is beautifully wrapped and ready for presentation.
Additionally, we offer custom packaging for bulk orders and event-specific purchases. Contact our team to discuss your needs.
